Contact Us

Get in Touch with Scarlet Melbourne

We're thrilled you're here—and even more excited to connect with you. Whether you've got a question about your order, want help choosing the perfect piece, or just feel like saying hi, our team is here for you.

Customer happiness is at the core of everything we do. So don't be shy—we respond quickly and always with care.

Reach us anytime at:

Business Information

  • Store Name: Scarlet Melbourne
  • Company name: Scarlet Retail Group Pty Ltd
  • Company address: Level 4, 152 Elizabeth Street, Melbourne VIC 3000, Australia

Need Help With Something?

Here's how we can help you faster:

  • Order Status: Waiting for your tracking update? We've got you covered.
  • Returns or Exchanges: Something not quite right? We'll make it right.
  • Product Questions: Wondering about fit, fabric, or sizing? Ask away—we know our products inside out.
  • Collaborations or Press: Reach out! We're always open to exciting opportunities.

Quick Tip

If you're contacting us about an existing order, be sure to include your order number so we can assist you faster. You'll find it in your confirmation email.

We're not a big corporate team—we're real people, passionate about delivering sharp looks and comfort. You're not just a customer, you're part of our style community.

Talk soon,
The Scarlet Melbourne Team